We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return of unused, unwashed, or defective merchandise. Used merchandise cannot be returned unless defective. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. Merchandise must be returned within 10 days of receipt of merchandise.
If a product returned without prove of seller's fault, buyer has to take responsibility for the returning shipping fee.
RETURNING MERCHANDISE BY MAIL
On the back of the packing slip enclosed with your order, please note the reason(s) for return and whether you wish to exchange the item(s) or receive a credit/refund (depending on the original form of payment). Enclose the return section of the packing slip with your item(s). Please use one of the return labels provided on the front of your packing slip to ensure proper return address and credit information.
All finished products and bath items must be unused, unopened, and in original packaging for a credit/refund or exchange to be issued. Restricted items must be returned using ground transportation.
Please allow 10 to 14 days for the processing of your return.